Faq

Faq
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Satisfied Customers
Years Of Experience
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Design Available
Frequently Asked Questions

Common Beauty Queries

5k Reviews
How long does delivery take?
We ship within 1–2 business days, and delivery usually takes 4–5 business days depending on your location
Can I cancel my order?
Once confirmed, orders cannot be cancelled. If insisted, a 50% charge of the total order amount applies
Do you offer refunds?
Refunds are only provided if the product is received in a damaged condition, and a clear unboxing video is required
How soon should I report a damaged product?
You must report it within 12 hours of delivery with the unboxing video
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